Project Overview
After years of protecting their home, the Jacobs family's roof had reached the end of its service life. They wanted more than a standard replacement; they wanted a long-lasting solution that would enhance the home's durability, enhance energy efficiency, and ensure lasting comfort.
What started as a roof replacement became a complete investment in the home's future. Dalex Roofing modernized the entire roofing system with premium materials, enhanced ventilation, and upgraded insulation, creating a solution designed to protect the home for decades while improving its overall efficiency and appearance.
The roof had begun to show its age, with noticeable fading and everyday wear.
The chimney was worn out, and insulation was packed too tightly, restricting proper attic airflow.
Why Dalex Roofing?
The Jacobs' first learned about Dalex Roofing through a recommendation from a friend.
"A friend of mine from the club, George, recommended them to me."
After scheduling an inspection, it quickly became clear that Dalex's approach was different.
"I liked the thorough inspection the estimator did. He provided a lot of detailed information about the roof and explained everything."
The detailed evaluation and clear communication throughout the estimating process gave the homeowners confidence before construction even began.
Scope of Work
The project included a complete roofing system replacement, featuring:
Rather than simply replacing the roof, the project addressed ventilation, insulation, and moisture management to improve the overall performance of the home.
The complete tear-off exposed the roof decking so the crew could identify and replace any damaged plywood before installation.
One aspect of the project that stood out most to the homeowner was the level of communication throughout construction.
"The foreman came to us every day and informed us of each step of the project."
Regular updates kept the homeowners informed and ensured they understood the progress being made each day.
Step 1: Damaged roof decking was replaced where needed, ensuring a structurally sound base before the new roofing materials were installed.
Step 2: The existing soffits lacked continuous ventilation, limiting proper airflow into the attic and reducing the efficiency of the roofing system.
Step 3: New fully vented soffits were installed to improve attic airflow and support the home's upgraded ventilation system.
Step 4: The roof deck was re-secured and prepared to provide a solid foundation for the new roofing system.
Step 5: Premium underlayment was installed across the entire roof deck, creating a secondary moisture barrier before the shingles were applied.
The Finished Product
When asked about the completed project, Mr Jacobs’ response was straightforward.
"Very satisfied. They went above and beyond. My wife and I are very happy with it."
The new Moire Black roof gave the home a clean, updated appearance while providing a complete roofing system built for long-term performance.
Overall Experience
From the initial inspection through the final cleanup, the homeowners described the experience as professional, organized, and customer-focused. The quality of workmanship left a lasting impression.
Since the project was completed, Mr. Jacobs has already recommended Dalex Roofing to others, and both neighboring homeowners requested estimates after seeing the finished roof.
Customer Recommendation
When asked what he would tell someone considering Dalex Roofing, Duane's answer reflected his overall experience.
For homeowners looking beyond a basic roof replacement, this project demonstrates the value of combining quality materials, proper ventilation, insulation upgrades, and consistent communication throughout the installation process.
